HERE TO HELP
AllyPiano support
A little help to get you back to what you enjoy.
Talk to us.
Email allyworldchannel@gmail.com with your question, feedback, or a bug report.
For a technical issue, include your app version, device or browser, and the steps that led to the problem. Share screenshots only if you are comfortable with the information they contain.
Common questions
How do I play?
Use your iPhone or iPad in landscape, or open the web app. Touch or click the keys. On a touchscreen, use multiple fingers for chords or slide across keys for a glissando.
How do I change the sound?
Open the instrument picker and choose Concert Grand or Midnight. The instrument and layout preferences are saved locally.
Can I reach all 88 keys?
Use the keyboard’s scrolling rail to move through the range. You can also adjust key size and the centered note.
Why is there no sound?
Check your volume and audio output. On the web, interact with a key to allow audio playback. If using Bluetooth, try the device speaker to compare latency.